About Me:

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I’ve spent three decades resolving organisational challenges others couldn’t quite get their heads around.

With a background in Lean Manufacturing and Systems Thinking, I’ve witnessed, first-hand, how some of the best laid plans fail - not because they’re bad, but because they were built on shaky ground: ineffective communication, misaligned incentives, unclear expectations, and good people working in bad systems.

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I'm also a qualified teacher of adults and leadership coach. I’ve trained frontline teams in everything from Problem Solving to Just Culture, helped organisations align operations with strategy, and coached leaders through complex cultural shifts. In short, I help leaders who’ve realised that good vibes aren’t a strategy.

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The Core of My Work: Organisational Health & Operational Effectiveness

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So, what is Organisational Health? It's the standard by which you measure the stuff going on beneath the surface: clarity, leadership, morale, and decision-making. If any of those are off, strategy doesn’t stand a chance, because the people meant to carry it out are second-guessing each other or covering their backs.

 

Operational Effectiveness is the ability to get it done - efficiently, consistently, and with minimal waste. It’s also where the cracks begin to show - in missed targets, poor customer feedback, inconsistent processes, constant firefighting, and teams pulling in different directions. I help fix that. Not with abstract theory, but with practical diagnostics, real insight, and a wealth of hands-on experience that helps make change stick.

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My Approach

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• Diagnostic First: I start by assessing your current state. Not unlike a business MOT, we identify what’s working, what’s not, and what needs doing first - so you don't waste time solving the wrong problems.

• Clear Advice: You’ll get plain-language recommendations, not a slide deck full of management waffle.

• Rooted in Reality: We’ll work within your constraints. I don’t recommend what can’t be implemented.

• Straight Talk: I won’t sell you unicorns. If it needs saying, there'll be no beating around the bush.

 

Why Work With Me?

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Because I don’t just talk a good game. I get it done. From shop floor to boardroom, I’ve helped businesses become clearer, leaner, and better at getting results. If you want someone who’ll hold the mirror up, give you realistic, actionable solutions, and walk you through the change (not just write a report), get in touch.​​